ORDERS, SHIPPING & FULFILLMENT
Visit granduerman.com and use the size filter to find your size. Select your shoe, add it to the cart, and proceed to checkout. Fill in your details and click Confirm to complete your order.
We offer the option of COD "Cash on Delivery", Bank Transfer and Cards payment (Visa Debit/Credit, Master Debit/Credit).
Once you place your order, you can expect to receive your parcel within 1 to 7 working days (No delivery on Sunday). If the order is for bespoke shoes or customize shoes the order can take upto 10 to 12 working days.
Once your order is submitted, changes can't be made. For assistance, contact our customer support:
- Email: [email protected]
- Phone: 03312888192
- Social Media: Reach out to us directly.
Yes, you can! Log in to your account and check the "Orders Placed" section to see the real-time status of your order.
At Granduerman, we ensure top quality in every product. If you receive a defective or incorrect item, please email us at [email protected] with images of the item and your order number or you can WhatsApp us at 03312888192
Please contact us if you have not received your delivered order or it has been lost in transit by the carrier and we would be happy to assist.
