Privacy & Cookie Policy
Last Updated: 5th March 2026
At Grandeurman, your privacy is important to us. This Privacy & Cookie Policy explains how we collect, use, and protect your personal information when you use our website.
By using our website, you agree to the collection and use of information in accordance with this policy.
Information We Collect
When you use our website, we may collect the following information:
Personal Information
- Name
- Email address
- Phone number
- Billing and shipping address
- Payment information (processed securely through payment providers)
Order Information
- Products you purchase
- Order history
- Delivery details
Technical Information
- IP address
- Browser type
- Device information
- Pages visited on our website
Optional Information
- Preferences and interests
- Feedback or responses to surveys and promotions
This information is collected when you:
- Place an order
- Create an account
- Subscribe to emails
- Contact our support team
Browse our website
How We Use Your Information
We collect information to improve our services and provide a better shopping experience. Your information may be used to:
- Process and deliver your orders
- Manage your account
- Improve our website and services
- Respond to inquiries and customer support requests
- Send order confirmations and updates
- Send promotional emails (only if you choose to receive them)
- Prevent fraud and maintain website security
Payment Security
Payments on our website are processed through secure third-party payment gateways. We do not store your credit card or payment details on our servers.
Data Security
Grandeurman takes reasonable measures to protect your personal information. We use secure technologies and procedures to safeguard the data collected on our website and prevent unauthorized access, misuse, or disclosure.
Cookies Policy
Our website uses cookies to improve your browsing experience.
A cookie is a small file stored on your device that helps websites remember information about your visit.
Cookies help us:
- Understand how visitors use our website
- Improve website performance
- Remember your preferences
- Keep items in your shopping cart
- Provide a smoother checkout experience
Cookies do not give us access to your computer or personal files.
Types of Cookies We Use
Essential Cookies
Required for basic website functionality such as shopping cart and checkout.
Analytics Cookies
Used to understand how visitors interact with our website so we can improve performance.
Preference Cookies
Remember your settings and preferences.
Managing Cookies
Most web browsers automatically accept cookies, but you can choose to disable them in your browser settings.
Please note that disabling cookies may affect some features of our website, including the shopping cart and checkout process.
Sharing Your Information
Grandeurman does not sell or rent your personal information.
Your data may only be shared with trusted third parties when necessary, such as:
- Payment processors
- Shipping and delivery partners
- Website hosting providers
- Legal authorities when required by law
These partners only receive the information necessary to perform their services.
Your Rights
You have the right to:
- Request access to the personal data we hold about you
- Request corrections to inaccurate information
- Request deletion of your data (where legally permitted)
- Opt out of marketing communications at any time
Changes to This Policy
Grandeurman may update this Privacy & Cookie Policy from time to time. Any changes will be posted on this page.
We recommend checking this page periodically to stay informed about how we protect your information.
Contact Us
If you have any questions about this Privacy & Cookie Policy, please contact us:
Email: [email protected]
Website: https://grandeurman.com
